Reference

How go555 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use go555, how we use it, and what choices you have over your own information.

Account data protectionDANA, OVO, GoPay activityCookie controlsData retention clarityYour right to request changes
go555 How go555 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security Your go555 account is protected by password authentication and OTP verification sent to your registered mobile number. We do not store full wallet credentials for DANA, OVO, or GoPay on our servers.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to see which sections of the lobby you open. You can adjust cookie preferences through the banner shown on your first visit or via your browser settings.
Data Retention We retain your account data for as long as your account is active and for the period required by applicable law after closure. Payment transaction references are kept in line with financial record-keeping requirements in eligible regions.
Requesting Changes You can request access to the data we hold, ask us to correct inaccuracies, or request deletion where permitted by local law. Submit your request through live chat or the support email in your account settings.
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget inside your go555 account to raise a data query directly. Our support team can locate your record and confirm what we hold.
Email Support Send a written data request to our support address listed in your account settings. Include your registered mobile number so we can verify your identity quickly.
Account Settings Some data preferences — like marketing contact and cookie consent — are managed directly inside your go555 account under the Privacy tab. No support ticket needed.

Common Questions About Your Privacy at go555

These questions cover what we hold, how long we keep it, and what you can do if you want to see, correct, or remove your information. If your question is not here, live chat inside your account is the fastest way to get a direct answer.

We collect your name, email, mobile number, and date of birth. When you transact via DANA, OVO, or GoPay, we also record the wallet reference tied to each payment so deposits and withdrawals match your account correctly.

We share data only with payment processors needed to route your DANA, OVO, or GoPay transactions, and where required by law in eligible regions. We do not sell your information to advertisers or unrelated third parties.

Your data is kept for as long as your account remains open. After closure, we retain records for the period local law requires for financial and identity verification purposes, then delete them.

Yes. Send a data access request through live chat or the support email in your account settings. Include your registered mobile number so we can verify your identity before releasing any records.

Submit a deletion request via live chat or email support. We will process it where permitted by local law. Some records — such as transaction references — must be kept for the period financial regulations require.

We use session cookies for login continuity and analytics cookies to understand lobby navigation. Adjust your preferences in the cookie banner on first visit or through your browser's cookie settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.